At Red Robin the key to our successful service philosophy is based on our Team Members providing Guests with an Unbridled restaurant experience through our brand cornerstones.
Values
Honor
Having respect for our fellow team members and celebrating the individuality of each and every guest is the key to Red Robin's Unbridled restaurant experience. We must always remember that we are in the lucky position of creating special moments in the lives of everyone we come into contact with.
Integrity
Empower people to do the right thing and they will. We look for people who will embody this spirit. Then we provide them with the training needed to carry out our mission every day, with every Guest. Our people are our strongest asset. They are on the front lines of the company and give our Guests the experience they expect at every one of our restaurants.
Continually Seeking Knowledge
Learning is growing, and this is one of our commitments to each other. We also encourage Team Members to share knowledge and pass it on. If you think you know enough, chances are you have a lot to learn.
Having Fun
Fun. It infuses everything we do. It's a bit rebellious for a big company to admit, but fun is what keeps us vibrant, fresh and always willing to seek out and learn new things. Oh, and it also happens to be a really conducive environment for just having a good time.
People
Surrounding ourselves and our Guests with people who share our values. Understanding that we are in the "people business" serving burgers and not the other way around.
Burgers
Serving our famous "Smiling Burgers" that "wow" Guests every time. Understanding that the purpose of a Smiling Burger is a smiling Guest.
Gift of Time
Offering the "Gift of Time" to everyone who comes in contact with the brand. Understanding the importance of giving special "moments" to Guests who dine with us, not just "minutes."